Loading...Loading...June 25, 2024
Many employees on Regence health plans can receive on-call care in their homes for urgent, non-life-threatening medical needs through DispatchHealth. An in-network provider, DispatchHealth helps employees avoid unnecessary trips to an ER or urgent care clinic by receiving medical attention at home. Available in select areas in 20 states, it’s convenient and offers care at a cost comparable to urgent care. Effective July 11, 2024, DispatchHealth will be available to Regence members living in select ZIP codes in Salt Lake County, Utah.
DispatchHealth’s trained emergency medical professionals can treat a variety of conditions, including cuts, lacerations and abrasions, infections, mild to moderate abdominal pain, severe cold and flu symptoms, and sprains and strains. They can even order prescriptions.
All employees are screened over the phone before their appointment. If more advanced care is required, DispatchHealth will direct the patient to an ER or urgent care clinic.
DispatchHealth also offers in-home care for patients after they’ve been discharged from a hospital, skilled nursing facility or inpatient rehabilitation center. Within 24 to 72 hours of discharge, DispatchHealth visits the employee’s home to assess their status and ensure they have everything they need to recover—including a scheduled visit with their primary care provider (PCP).
When it comes to making care more affordable and convenient, offering choices is only part of the equation. Encouraging your employees to better understand their care options before they need them will prepare them to choose the best fit when each situation arises. Download the DispatchHealth employer toolkit to help inform your employees about this important provider.
To learn more and determine whether DispatchHealth serves their area, employees should sign in to their member account on regence.com or the Regence app. Or they can visit dispatchhealth.com/locations or call 1-833-652-0539.
Questions? Please contact your account representative.