Your Medicare Supplement plan: Member quick start guide

Whether you're a new Medicare Supplement (Medigap) member or you've been with us for a while, we'll walk you through the things you can do to make the most of your member resources and everything your health plan has to offer.

Create your account

First things first: If you haven't already, create an account at regence.com. Have your member ID card handy, and it'll take only a few minutes to set up. With an account, you'll have easy access to tools and resources—all personalized based on your health benefits.

Get started

Find a primary care provider

Having an ongoing relationship with your personal doctor, or primary care provider (PCP), is one of the most important things you can do for your health. They can serve as a point person who coordinates your care. It’s easy to find a provider near you who meets your needs.

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Schedule your care

Make appointments for any preventive care visits you'll need this year, such as your Annual Wellness Visit, vaccines and screenings. With Regence, preventive care is covered at no cost.

See what's covered

Review all your benefits

Sign in to your account to see what's covered and view your Outline of Coverage. Plus, check out your extra benefits and discounts. Our Medicare Supplement plans come with valuable extras at no additional cost, like a free gym membership through the Silver&Fit® program.

View my benefits

Choose your preferences

Go paperless and get documents, like your EOB (explanation of benefits) statements, electronically instead of through the mail. Plus, sign up for alerts, news and updates, and tips to make the most of your Regence plan.

Select my preferences

Find doctors & hospitals wherever you are

The great thing about a Medicare Supplement plan is that you have the freedom to use the doctors and hospitals you trust—you can see any provider that accepts Medicare anywhere in the U.S.

Medicare Supplement plans have:

  • No provider networks
  • No referrals to see a specialist
  • No prior authorizations needed for care

Need to find a doctor? Enter your ZIP code to find doctors and hospitals in your area who accept Medicare.

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We're here to help

If you need new member support or have questions, sign in and chat online or reach out to Customer Service at 1 (888) 319-8575. TTY users should call 711. Our hours are 8 a.m. to 8 p.m. Monday through Friday. From October 1 through March 31, we're available 8 a.m. to 8 p.m. seven days a week.

Contact us

The Silver&Fit program is provided by ASH Fitness, a subsidiary of American Specialty Health Incorporated (ASH). Silver&Fit is a registered trademark of ASH. Limitations, member fees, and restrictions may apply. Participating facilities and fitness chains may vary by location and are subject to change. Non-standard membership services that call for an added fee are not part of the Silver&Fit program and will not be reimbursed. American Specialty Health is a separate company that provides discount wellness programs.